Refund Policy

Overview
At iptv sur samsung, we are committed to customer satisfaction. If you are not entirely happy with your subscription, we offer a refund policy as outlined below. Please read it carefully before making a purchase.

Free Trial
iptv sur samsung offers a free trial period for new customers. We strongly encourage you to test the service during your trial before subscribing. No payment is required for the trial period.

Refund Eligibility
Refund requests must be submitted within 48 hours of your initial payment. Refunds are only available for first-time subscriptions — renewal payments are non-refundable. To be eligible, the service must have experienced significant technical issues that iptv sur samsung was unable to resolve within a reasonable timeframe.

Non-Refundable Situations
Refunds will not be issued in the following cases: change of mind after the 48-hour window; incompatibility with your device or internet connection (please test during the free trial); partial use of the subscription period; violation of our Terms and Conditions.

How to Request a Refund
To request a refund, contact our support team via the Contact page within 48 hours of your purchase. Include your order reference number and a description of the issue. Approved refunds are processed within 5–10 business days to the original payment method.

Changes to This Policy
iptv sur samsung reserves the right to modify this Refund Policy at any time. Changes will be posted on this page. Continued use of the service constitutes acceptance of the updated policy.